​We have the following steps for clients who are interested in our services. They are the following:

  • ​​client inquiry - please contact us if you are interested in potentially working with us. we will let you know our availability at the given moment.
  • ​client intake form - this is a form that will need filled out for our records to understand what you and your business needs are at the time.
  • ​client welcome packet - this is our contract / welcome packet that will lay out all of our guidelines and relationship agreement terms.
  • ​set up a schedule- then we begin the real fun!

​when we first begin our work, we will require a retainer fee. this will be the first half of the first month 's payment for our work.

​we send out bills at the first of every month. clients can choose to get mailed invoices, online invoices or both.

​clients may pay with credit / debit cards, cash or check.

​statements should be paid within 7 days of invoice date. if late, the client will be charged $5.00 per day until the invoice is paid.

​all payment agreements are listed in contract.

​Absolutely! We offer fun discounts every month. if you subscribe to our email list, you will be notified if you are eligible for our promotions.

​We offer customized plans for clients who are only in need of project-by-project needs. customized projects will be charged hourly.

we also provide the following plans:

  • Monthly plans
  • yearly plans
  • ​sole project plans (as stated above)

Q: How do we pay?

IF you have any other questions, please contact us and we will be sure to answer them as best as we can for you.

​yes, we accept rush services. however, we charge a rush fee of $30.00 for each service that is needed.

​we also have the right to decline rush services on weekends or holidays if not able to complete.

Q: do we ever get a discount on services?

Q: do we have to use your monthly service or can we use your services for sole projects?

Q: Can we ask for rush services?

F.A.Q. - FREQUENTLY asked questions

Q: how do we get started?

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